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Call us at 1-800-ICM-AUTO to report a claim anytime.

If the accident involves a Texas policy, call (888)-672-7638 to report a claim.

Here's what you do and what we'll do for you:

• Call us right away at 1-800-ICM-AUTO (426-2886) to report your claim any time of the day or night.
  
  
• We'll ask some initial questions about you and your claim and begin resolving your claim immediately.
  
  
• You'll be contacted by a claims representative who'll answer your questions and schedule an inspection of your vehicle. Be sure to discuss any questions you have about deductibles, coverage or the repairs with your claims rep at this time.
  
  
• We'll inspect your vehicle's damage and provide an estimate for repairs.
  
  
• We'll help you arrange vehicle repair service and towing if you need it.
  
  
• If you need a rental car and your policy covers one, your claims representative can assist you in making arrangements for a rental. Keep in mind that rental reimbursement varies based on policy coverage and accident circumstances.
  
  
• We'll keep you informed about your claim by periodically checking the status of repairs and addressing any further issues, such as additional damage, supplemental payments or changes to the expected completion date, while your vehicle is in the shop.
  
  
• We settle your claim quickly, fairly and accurately so you can move on with your life.
  
  
• You decide where your car will be repaired, and we'll assist you during every step of the process to make your experience as easy and satisfying as possible.
  

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Please Note: Some services described above are only available to customers who purchased coverage such as Comprehensive, Collision, Rental Reimbursement, Medical Payments, etc., before their loss. Coverage is subject to the terms of your policy. Please refer to your policy to verify which coverage you have.